• Describe problems and issues in a way that ensures reader understanding.
• Write requests that guarantee you will get what you want.
• Explain concepts so clearly readers cannot misunderstand.
• Know the techniques for communicating technical subjects clearly to non-technical readers.
• Write instructions and procedures that readers can follow easily.
• Use the methods of providing sufficient, relevant evidence for statements.

Follow the simple rules for writing clear, correct
paragraphs, sentences, and words.

• Write concisely but completely.
• Write paragraphs that help readers identify, understand, and remember concepts.
• Know the methods of writing sentences that are complete, simple, clear, and straightforward.
• Understand the correct use of punctuation.
• Select words every intended reader will understand.
• Use the simple techniques that polish and proofread your documents.
• Select formatting that makes the text easy to read.